24-Hour Pallet Rack Repair

24-Hour Pallet Rack Repair

24 Hour Emergency Service

Since 2020, the patented UpRight Rapid Rack Repair™ solution has realized pallet rack repair timelines that shatter expectations. The status quo of waiting MONTHS for critical repairs has been replaced by emergency repairs in as little as 24 HOURS! *

Such a claim seems outlandish – even impossible. But with the patented parts and process of UpRight it’s not an empty boast. It’s a seismic shift in what can be expected from a pallet rack repair partner.

Rapid Response

Upon identifying critical pallet rack damage and quickly moving through the Critical Damage Response, you now need the damaged rack repaired FAST!

The UpRight Rapid Response is one-day emergency service to repair a critically damaged teardrop roll-formed (3″, 4″, or metric) or structural frame within 24 hours of your purchase order and authorization to proceed.

UpRight Warehouse Solutions has more than 25 years of experience and expertise in responding quickly and safely to pallet rack emergencies utilizing specialty tools and exclusive equipment, including:

Jack for lifting wire frames and pallets
UpLift LOGO withTM 220

The proprietary UpLift™ Rack Jack solutions enable a temporary lifting of the wire decks on the lowest beams, allowing repairs to be made while goods remain loaded, and perfectly in place on the wire decks.

Upright Pallet Rack Jack
UpRight 24 Hour Service 4 220

The exclusive UpHold™ Tower Jack system secures frames above the damage, locking them in place while repairs to only the damaged area are completed. The frame never moves out of its vertical position.

24 Hour Repair: Case Study

The genesis of 24-hour pallet rack repair came in 2022. UpRight received a call from a facility in a client’s network (but for which they had not yet done work) that had an emergency situation. Their rack had sustained a forklift strike that sheared the vertical post from the anchored footplate. This critical damage impact had left goods stored on the rack essentially defying gravity. The vendor they expected to help gave a lead time of three weeks, despite having repair kits already stored onsite. 

With only five aisles, and two of them closed due to collapse threat concerns, 40% of the facility was now inaccessible and stress over frustratingly long delays for repairs only compounded. Colleagues advised they contact UpRight , which was already working in their network. 

When the site reached out, UpRight shared that they could perform the repair within 24 hours of receiving a PO. The client was dumbfounded, and stated that they wanted to personally see how everything could possibly be done so quickly. Despite their disbelief (and a roughly 14-hour drive time), 23.5 hours after PO, UpRight walked out of the aisle – Job Done! 

Such IMPOSSIBLE timelines are now business as usual with UpRight Rapid Rack Repair.

Before and after pallet rack repair

If you suspect your pallet rack damage may be critical, PLEASE CALL 503-UPRIGHT for immediate assistance and to schedule a rapid pallet rack repair as the situation requires.

UpRight 24hour Service ALTgraphic 800

Isolate the Damage Fast!

The moment pallet rack sustains critical damage a catastrophic collapse is a real possibility. A rack collapse can happen suddenly, without warning. In this event, the damaged rack becomes the first domino in a disaster that threatens the entire facility, and the lives of workers in it.

Critical damage is a unique and urgent threat that requires a unique and urgent response. The self-contained Collapse Prevention ARK™ (Accelerated Response Kit) ensures you are fully equipped for immediate action in the event of an emergency. On board is everything needed to quickly secure the immediate area (front and back ends of three aisles) until repairs can be made. With the ARK stowed away at your facility, you can safely navigate the perilous waters of a critical damage response and potentially avert a disaster of epic proportions.

Emergency Aisle Isolation Kit

To better understand pallet rack damage and assessment criteria, download a free copy of the UpRight Damage Inspection Guide.