Privacy Policy

Privacy Policy for Uprightwarehousesolutions.com

Last updated: September 2, 2025

This Privacy Policy explains how UpRight Warehouse Solutions LLC (“Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses personal information we collect from you when you visit and use our website, located at https://uprightwarehousesolutions.com (the “Site”).

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use the Site. This site is not intended for use within the European Union, as we only market and sell within the United States.

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). We may collect the following categories of Personal Information:

A. Information You Provide to Us:

When you fill out a form on our Site, such as the “Pre-Inspection Form,” “Schedule Inspection Form,” or “Warehouse Inspection Checklist Form,” we collect the information you provide, which may include:

  • Identifiers: First Name, Last Name, Company, Email Address, Phone Number, Street Address, City, State, and Zip Code.
  • Professional or Employment-related Information: Your company and the nature of your business.
  • Commercial Information: Details about your warehouse, such as the age of your rack system, last inspection date, and rack capacity.
  • Other Information: Any files you upload and the reason for your inquiry.
    By checking the “Agree to Emails” box on our forms, you provide us with consent to send you marketing and promotional communications.

B. Information Collected Automatically:

When you visit our Site, we automatically collect certain information about your device and your use of the Site. This information is collected through the use of cookies and other tracking technologies provided by third-party services. The information we collect automatically may include:

  • Device and Usage Data: IP address, browser type, operating system, pages viewed, and the duration of your visit.
  • Online Identifiers: We use cookies to collect information to analyze website usage, remember user preferences, and improve the user experience. You have the ability to manage your cookie preferences through the consent banner on our Site.

C. Information from Third Parties:

We use third-party service providers to help us operate our business and the Site. These services may collect and provide us with additional data. The services we use include:

  • Google Analytics: Collects data on website traffic and user behavior.
  • Zoho CRM, Zoho Sales IQ, and Zoho PageSense: Collect data to manage customer relationships, analyze website visitor behavior, and improve our services.

2. How We Use Your Information

We use the Personal Information we collect for the following purposes:

  • To Provide Services: To respond to your inquiries, schedule inspections, and provide the services you have requested.
  • To Communicate with You: To send you updates, quotes, and other communications related to your inquiries. If you have provided consent, we will send you marketing and promotional emails via Zoho Campaigns.
  • For Business Operations: To manage our customer relationships, analyze website traffic, and improve our website’s functionality and user experience.
  • For Legal and Security Purposes: To protect our rights and property, to prevent fraud, and to comply with legal obligations.

3. Sharing and Disclosure of Information

We do not sell your Personal Information to third parties.

We may disclose your Personal Information to the following categories of service providers who perform services on our behalf and are bound by confidentiality obligations:

  • Analytics Providers: We share data with Google Analytics to understand website traffic and user behavior.
  • CRM and Marketing Providers: We share information with Zoho CRM, Zoho Sales IQ, Zoho PageSense, and Zoho Campaigns to manage customer data, analyze sales information, and conduct email marketing campaigns.
  • Website Hosting and IT Support: We may share information with providers who assist with the technical operation of our Site.

We may also disclose your Personal Information if required by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement reasonable technical and organizational security measures to protect your Personal Information from unauthorized access, use, or disclosure. These measures include using secure servers, firewalls, and data encryption. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

You have certain rights regarding your Personal Information. To exercise these rights, please contact us at the email or address provided below.

  • Access and Correction: You may request to review the Personal Information we hold about you and request corrections to any inaccuracies.
  • Deletion: You may request that we delete the Personal Information we have collected from you. Please note that we may be required to retain certain information for legal or business purposes.
  • Opt-Out of Communications: If you have opted-in to receive email communications, every email we send will contain a clear “unsubscribe” link, which will allow you to opt out of future marketing emails.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take reasonable steps to delete it.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will post the revised version on this page and update the “Last updated” date. Your continued use of the Site after any changes indicates your acceptance of the revised policy.

8. Contact Us

If you have questions or comments about this Privacy Policy or our data practices, please contact us at:

UpRight Warehouse Solutions LLC

317-936-6822 

3891 Clarks Creek Road, Suite C • Plainfield, IN • 46168

Or email us using our contact us form.