Video Podcast
UpRight Warehouse Solutions Founder and President, Daniel Klinger, sat down with Kevin Lawton for a Safety Series Special Edition of The New Warehouse Podcast. The conversation focused on pallet rack safety, particularly the dangerous culture of complacency that currently exists regarding rack damage. Although pallet racking is your largest physical asset—and holds your largest financial asset—even critical damage, which represents a very real collapse threat, is often overlooked.
Video Transcript
Hey, it’s Kevin with the New Warehouse podcast, bringing you a new episode today. And on today’s episode, this is
0:14part of our special safety series uh which ties into our released safety
0:20report, the first of its kind coming from the new warehouse. And today we are going to have Dan Klinger. He is the
0:27president and founder of MTAC Industrial Solutions. And we’re going to talk about
0:32warehouse racking safety. And we’re going to dive into a little bit about what MTAC does. And we’re also going to
0:38dive into some of Dan’s advice and what he’s seen out there in the warehouses
0:43around rack safety and and damage and and how to make sure that you don’t let it get too far. So Dan, welcome to the
0:50show. How are you? Good morning, Kevin. Glad to be here, sir. I’m well, thank you.
0:55Definitely happy to get you on here, happy to talk about this topic. I mean, I think safety in general is incredibly
1:01important to discuss, especially around the the warehouse or or any industry for that matter. Um, but racking I think uh
1:08particularly carries uh literally I guess carries a lot of weight, right? Uh when we talk about that. So,
1:14uh so definitely happy to to dive into this today. So before we do that, uh why
1:20don’t you give us kind of a brief overview of MTAC, what you do, um and you’re the the founder as well. So tell
1:26us a little bit about how this kind of company came together. All right. Uh we opened the doors in
1:331999 and uh I had already uh had a good career in quality control and um had
1:41supplemented that career with ongoing contractor efforts putting up uh buildings uh churches and schools and
1:49whatnot. And um I you know had a lot of background in building uh structures and
1:56then eventually decided I would uh like to try to take a run at my own little
2:02company and that was the birth of MTAC. Uh back then it was called more than a
2:07carpenter services and it was primarily a a residential path I was on but a
2:13buddy of mine was selling infrastructure to industry and from time to time he had
2:18opportunity to sell infrastructure but no one to install it. So he started inviting me in on the installation side
2:26and uh that’s that’s when I started to really find my my lane in helping sites
2:32get ready for business. Interesting. Interesting. So, so I’m
2:38curious before that. I mean, how much did you know about warehousing or or warehouse racking and that type of
2:43infrastructure? No, nothing. I was very comfortable with the building around it, but not so much what was
2:49going on in it. Uh but yeah, as these opportunities presented, I started doing
2:55installation of racks, installation of conveyors, mezzanines, all kinds of safety uh signage and barriers and
3:02barricades. Like like I I was very adept pretty quickly at what the warehouses
3:07need uh to do their work. Um, and that kind of spun me into the lane of
3:13maintaining the things I was bringing and delivering uh for those sites cuz a lot of this stuff was new to the site.
3:20They didn’t have people there that were adept at maintaining it. So, that kind of spooled me up into that space. And
3:27then as that was progressing, um, I got into a niche service of repairing
3:33damaged pallet racks. Uh, I was installing someone else’s solution at that time. did that for a number of
3:39years and eventually uh I had an epiphany to uh come up with a better way
3:46to do that. Uh so I got on with the engineering of all that and uh pursued
3:51the patents on that and we now hold several patents in the space of pallet rack repair and maintenance.
3:58Interesting. Interesting. and and very interesting to to hear kind of that that evolution a little bit, right? From
4:04going from going from knowing nothing about, you know, the racking and and what’s going on inside these these
4:09warehouses to creating solutions to be able to to make them safer and and better and and improve them overall? So,
4:15uh so tell us I guess I’m I’m curious like you know when you first got into this, what was probably the like the
4:22biggest surprise to you? like cuz you said you knew nothing about this prior. So when you started to to do these jobs
4:28and and get inside the the warehouse and and uh start to install this infrastructure, what what surprised you
4:35the most? Well, it didn’t it didn’t hit me
4:40immediately. It wasn’t until I was here in the rooms for a little while that I
4:46started to catch something and it was hard to identify it. Um, but I would describe it in a word as complacency.
4:55Okay, we have the largest physical asset
5:00standing in the room and it’s filled with the largest
5:05financial asset on the shelf. And day after day in this 247 pick cycle
5:14we all live and work in, people are trafficking these structures with very
5:19little actual hands-on experience with even less actual hands-on training.
5:26Trafficking these structures and damaging them then around the clock.
5:32And there’s a sense of complacency that I have identified because
5:39no one is actually understanding the threat we’re all surrounded by when
5:45these structures are being damaged around the clock and no one’s doing anything about it. I mean, they’re not
5:50even reporting the damage when it occurs. They drive away from it hoping no one caught that. No one saw that on
5:56the video. No one heard that crash. like they all just run and scurry from the threat as opposed to waving a flag to
6:04say uh oh we have a sight level threat here and um that that is part of the
6:11complacency I’m speaking of and then uh the next day the next business cycle
6:16like whatever their schedule is someone drives by it and they don’t report it um and and this goes on around the clock
6:23now and and it’s it’s a genuine uh sense of complacency
6:29Yep. These structures are so engineered, brilliantly engineered, robustly engineered. This is not a reflection on
6:36the engineering of the structure or the OEM itself, the the manufacturers of these structures. This is straight up a
6:44complacency driven by the users of these structures.
6:49Yeah. And I think that’s a great point because it is like you said, uh there’s a bit of um people are scared I think in
6:57a sense, right? like they like it’s complacent. They, you know, there’s some damage that happens to the rack and and like you said, they they scurry, right?
7:03They they run away because, you know, they’re afraid that, oh no, they damaged the rack, like they’re going to get
7:08fired, right? Or something’s going to happen to them. They don’t want to get in trouble. Um, but at the same regard,
7:14right, as as I’m sure you know, and I’m sure you could share with us some some stories that seriously can compromise
7:20that that racking structure, right, which can lead to some serious damage, right? Potentially even fatality at some
7:26point. And I think that’s really important to to highlight there and that complacency is such a such a um negative
7:35impact to the the safety overall whether it’s from the racking or or other types of things that are happening in the
7:41operation as well. Um, so I’m curious what, you know, when you go into these facilities, uh, because because you’re
7:48installing new, right? Uh, but you’re also repairing as well, but what what
7:54frequency do you see that there is damage to racking, I guess, in general,
8:00and then also damage to racking that is like seriously compromising the the structure.
8:06Okay. Um frequency initially is uh I would
8:12address the the frequency for inspection. Um and and
8:18from an outsider coming in, I’m recommending that a site do that with regularity. Be intentional. Involve
8:26others in the inspection who don’t have a horse in the race. I mean, like when we go out to do a
8:31damage assessment at a site, um, it starts with a baseline where we gather all the math for all the different
8:37structures in the room and that includes a wall-to-all damage assessment and then that moves on to a summary report of our
8:45findings and then we follow that up with immediately with a cost to repair. Okay?
8:50Like so that’s our process. Uh, we have honed that, we have perfected that, we are proficient at it. So, uh, we do that
8:58quarterly for a number of sites. Other sites will ask us come in semianually and still others just on an annual
9:05basis. They just want random, you know, verifying that they’re they’re getting good information from their own staff.
9:12Uh, we recommend that they do these inspections every shift. You know,
9:17before you guys start engaging these structures, look what just happened. Is there anything new? You know, is there
9:23anything that’s a threat? If so, take it on. deal with it, address it. Okay. And
9:28there and we’ll get into how we feel you should best address that here momentarily. But now to the heart of
9:34your question, the frequency of the damage in in in the sense of what are we seeing? Um and and I am here to tell
9:41you, I am here to report that it is a very common occurrence that literally
9:47every single assessment we go on, we find legit threatening damage
9:53at every site. This is happening around the clock now. And that’s that’s the
9:59alarm I’m trying to raise and why I’m so thankful for this this moment on your platform to be able to share it is look,
10:07this is just getting worse by the day. We have more buildings rising up out of the ground. They’re growing like like
10:12mushrooms across our land. And they are staffed by people who are poorly trained
10:18if they’re trained. And um and then there there’s this there’s this threat
10:24of immediacy. You know, we have to get the box to the door now. So there’s this ongoing pressure. So we’ve got this
10:30perfect storm that is rolling around the clock now across our country and
10:38threatening the sites and the livelihoods and the very lives of the people who work in these buildings. And
10:45I’m not making this up. I’m telling you as a matter of fact, the the the threat level is def one in my estimation. And
10:55until industry is willing to take that up and start addressing these threats as they occur, I’m afraid that uh it’s just
11:02putting more and more lives in peril, more and more sites at risk.
11:07Yeah. Yeah. And I think that’s a really interesting point there. And uh and it sounds like and you can confirm here,
11:14but it sounds like since you since you started uh because you’ve been doing this for for a little while, right?
11:19Since you started, it sounds like maybe there’s been an uptick uptick in what you’ve seen. Is that is that true?
11:26Absolutely. Um both both in the volume of sites that are open for business
11:31today as well as the intensity of the damage that is occurring. um for us to
11:37come up on a goodsdefying gravity location in the room is daily fair now.
11:45And what I’m saying there is the forklift forks or its counterwe on the back or the pallet full of goods has
11:53struck the vertical member with such force that it shared its anchor that is
11:58is holding that post where it’s at in the world. shared it off the floor and the goods are defying gravity because
12:05the post is now doglegged. It’s not even touching the floor. Like this is normal
12:10business now. Interesting. Yeah. And I think that’s and I’ve seen some pictures and and I’m
12:17sure you have seen some interesting things in in person. Um, but I I mean it’s pretty incredible to
12:23to see something like that and and just know, you know, the weight uh that some
12:28of these racks are are handling and that they could just be, like you said, gravitydefying in that sense. So, I’m
12:34curious from your perspective uh or maybe you could share with us like what is the what is the craziest or the the
12:42wildest damage that you’ve you’ve seen? Um, I’ve got a library of answer right
12:50there. I literally do. I mean, for years, um, I have been the one, the tip of our spear,
12:58going out all over this United States, um, from coast to coast, going into buildings, walking the aisles myself,
13:05and yeah, I’ve got a collection of stories that will raise the hair on your neck. um where where I I am
13:12uncomfortable being in the room when I see what I’m looking at and I I’m quick
13:18to uh get my note on what what it’s going to take to remedy and then I go find safety to say listen uh you have a
13:25a sight level threat over in this aisle at this bay and I’m recommending that you take immediate action. I mean um
13:32that’s coming from someone with authority. I mean I I’m I’m not a part- timerr in this. this is my full-time gig
13:39and um as someone who holds patents in this space uh and someone who has remedied a lot of this damage, I do have
13:46a voice to say uh listen, you have a genuine threat in your lap and uh it’s time to act and and get on with it, you
13:53know. So, um but yeah, uh yeah, which story is is is the question you’re
14:00asking for. Um I I can share this one with you real quick. Um, this happened not long ago and and this happens
14:06regularly. That’s why it’s a good one to share. Um, I come up on a uh a goods to
14:12finding gravity location in the room. Uh, the frame is fully doglegged. It’s unsupported. I’m looking at three and a
14:19half stories worth of goods standing right in front of me with no
14:24support under it. And they have closed the aisle
14:29correctly. So this particular site was a very unique unique site. It only had five aisles.
14:37Oh, okay. Because it’s mostly conveyor in this room. Mhm. But they’ve got uh high volume movers on
14:44shelves in these five aisles. Well, this particular aisle was uh just off center
14:50of the five. So it closed three aisles when the when the threat happened. the
14:56site was that uh diligent about protecting the little bit that they had and they closed the aisle of impact and
15:03the two adjacent because these were single bay depth aisles. So uh there was nothing tying anything together. They
15:10were all just individual line of structure, right? Um as opposed to backtoback with a flu space. So a very
15:17unique threat and the site acted properly. They closed the aisle and therefore closed a part of the building.
15:24Like a bunch of the staff were sent home because there was no work. They couldn’t get at their goods. So again, this costs
15:31momentarily. Okay. But when you think about the cost of going on with business as usual in
15:38this setting, um the thoughts start getting pretty uh astronomical pretty
15:43quick when you talk about the loss of lives, injuries, the loss of business and commerce, the loss to the brand. I
15:51mean, there are so many things that are actually in play that um you have to step back for a moment to really grasp
15:59and then make your decisions. But um we we deployed and uh within
16:05hours we had the the the situation remedied. That’s an example of cooperation between
16:12a vendor and an end user. Yeah. Yeah. And I I think you know
16:17obviously uh and was that from a forklift strike or how did that damage occur? Oh yeah. Yeah. The guy was on a wire in
16:24uh an area of a warehouse called VNA, very narrow aisle, where uh the operator
16:31can lock on to a wire that’s embedded in the floor. And that will allow him to
16:36just simply drive forward and raise and lower his equipment without the ability to turn left or right. And um he managed
16:44to find himself off of that wire and crashed into the structure. Not just
16:49defying gravity in the one location, but uh darn near it in the post next to it.
16:55So uh when we went in for the remedy uh and repair, we actually addressed both
17:00in the same moment and we’re in and out of the repair in less than an hour. Very interesting. Yeah. Yeah. And I I
17:07think it’s it’s interesting that uh you know the whole the whole system in place the wire to to keep that from happening
17:14came disengaged or was not engaged. Um so important to to make sure you’re
17:19engaging if you’re if you’re an operator, right? To to be able to do that. But uh now tell us and talk us
17:25through like how do you go about uh repairing this damage? You you mentioned you have a couple patents on on some
17:31different things. So, so talk to us a little bit about what does a repair look like and and how do you address that?
17:38Okay. So, our solution involves us asking the customer to just uh stop
17:44traffic like until this can be addressed just stop traffic because
17:49while the one is defying gravity and it speaks to how robustly and terrifically these things are engineered, uh it’s the
17:56post next to it on either side that’s your facility threat. now because if one of those gets clipped or enough force is
18:03applied to it um it’s all coming down and uh now we’re in a whole other level
18:10of response. It won’t be me you’re calling now. You’re calling 911.
18:15And a sidebar right there um I’m uh discouraged to share with you that 911
18:22isn’t ready for for this call. uh on another lane. We have been in
18:28another pursuit and we have found out that most of the country fire
18:33departments are not even aware that this can happen let alone doing any level of training for it. So process that for
18:40just a second. Yeah, you are alone in your decision.
18:48So back to your question. I’m sorry. But uh yeah, so in 2018 um I had an epiphany
18:55to create a uh a quicker response to this threat and u began the engineering
19:02of it and uh developed a PE stamp solution for our upright rapid rack
19:08repair solution. Um we went on to patent both our process to deploy it as well as
19:14the piece itself. And this is the firstofits-kind modular rack repair
19:19system. And it allows us to uh adjust the height of the kit on the fly to the
19:26damage that we have just identified and are ready to respond to. And um this is
19:31a uh a new thing in in the world as far as most of industry doesn’t understand
19:38how quickly this can all get done now. And um we’ve been successfully doing
19:43this since 2020. It’s not new to us or our customers. Um we have built out a terrific customer base because of our
19:50ability to respond to these threats right now and consequently uh you know we we we stay pretty busy with with all
19:57the damages happening and our ability to respond quickly to it. So um anyway uh
20:03yeah so so what we do is we’ll show up uh once once everything’s been identified we understand all the math
20:10we’ll show up we will uh deploy a uphold tower jack system another design of ours
20:15where we hold up your loaded structure literally like we don’t want you to
20:20unload the structure. I know it’s common practice and it has been for decades that look uh we have to get that load
20:27off of that threatened structure. I understand the logic of that. Uh, but please pause for just a second and study
20:33the physics of that because if the operator were to pick something up and
20:39mishandle it ever so slightly, either he didn’t pick it up enough and he started driving back or he picked it up too much
20:45in his pucker up, he picked it up too much and he grabbed the beam above him with the back stop of his own forklift,
20:52he can pull the structure down on him with little to no force at all. Yeah. Okay. So, this is a very dangerous
20:59situation and for years it’s all you could do because you were going to be waiting weeks or even months to have the
21:06thing repaired. But today, in the wake of upright and how we go about this,
21:12it’s hours away. Your repair is hours away now. So, we’re asking industry, can
21:18you please stop putting your people in danger? I mean, really, which box in the
21:24whole aisle, which box is worth that employees life? any employees life, right? Which box in the aisle is worth
21:31the threat to the entire site where all those employees lose their livelihood because the room fell over like a series
21:38of dominoes. Honestly, which box? That’s the question, right? And we’re we’re
21:46we’re saying don’t touch it. Just just close that aisle. you can work around it for a few days if if it takes a few days
21:53like like but but please let’s let’s think this through together. Let’s mitigate the risk, not take it.
22:01Yeah. And I think that’s a a great point there and and really underlines it is,
22:07you know, which which box is worth worth that life. And I think that’s a great uh great safety line there and and
22:12something that you know really resonates with you know just how how impactful and
22:17and how um grand a scale I guess the damage of this this racking can be
22:24potentially to to those who are working around it and and involved in it. So I I
22:30guess to that point you know if you look at you talk about these you know gravitydefying
22:35um situations right but you know you see other situations where you know maybe
22:42the rack is you know bumped into is a little bent it’s it gets a little twisted you know these different things
22:48I mean give us an idea of like to put in perspective you know something like that
22:54happens and you know it looks like from someone looking at at that uh like it
23:00seems like it’s okay maybe right like when that structure is compromised whether it’s you know just like a
23:09maybe like a I won’t say like a soft tap but like just like a a bend or and you
23:14know hasn’t necessarily been twisted or like cut off at some point I mean
23:20how long I mean can that actually survive and is it just like hanging in
23:26the balance like How how quickly does that structure get compromised?
23:32Well, there’s a whole bunch of things in play there as far as the design of the structure itself. As I mentioned
23:38earlier, a single aisle as opposed to a backtoback aisle that’s got a flu
23:44connection uh between this frame and the one behind it. Um like like the physics
23:50are going to definitely be in play in the response to your question. It’s a great question you’re asking, but it’s a
23:56very complex answer. And um I am I am asking our customers to be intentional
24:03about look, if it looks threatening, treat it as such. Like like your
24:09instinct, your gut uh is often the best judge. You know what I’m saying? And um
24:16that there’s a balance here between safety and operations. I understand. And it’s a dance. It’s it’s a delicate dance
24:22at times. uh because of what the decision that you’re about to make will have on operations. But again, you have
24:31to just look at it through the correct lens. It’s a long-term lens I’m asking you to view this threat through. Not not
24:38just the immediacy of well, if we close the aisle, operations can’t get to those boxes. I understand that and so do they.
24:45Yeah. Um, but when you step back a little bit and take on the fact that, well, okay, but if someone does
24:51something wrong in light of the damage we’re looking at on an adjacent member
24:56uh behind or beside this damage location, okay, what’s the consequence
25:01of that? Who’s caught up in that? What will that look like on the big picture
25:07of cost, legal, uh, threat to brand? I mean like like
25:14there’s a lot in play right now and these decisions have to be made by adults in the room, not people in panic
25:20and not people who are just pushing boxes. Yeah. Yeah. And I I think it’s a it kind
25:26of goes back to what you’re talking about earlier in the conversation, right? Where you know people
25:32it’s not only just like the the forklift operator, right, that’s that’s hit the rack that’s you know afraid that
25:38something’s going to happen to them regarding their job, right? But, you know, if you look at at leadership too
25:44in in those positions, they’re afraid that like, oh, if we shut down part of the operation, right, we’re not going to
25:49hit our our goals, right? So, it’s a it’s a very interesting balance and kind of the the the culture, I think, you
25:56know, speaks to a lot of that and is a driving factor on, you know, whether or not like, you know, you say that uh like
26:05it doesn’t doesn’t look so bad, right? Like the pallets are still staying on the rack, right? you know, the rack’s
26:11not swaying back and forth, so it should be it should be fine, right? Where in reality, like maybe it’s it’s not fine,
26:18right? Because I mean, most most uh people that are, you know, in the in those positions are are not necessarily
26:24experts on racking structure and and the physics and and all those things like you just touched on, right? So, so I’m
26:30curious what what do you think from preventative measures? Like how do you
26:36recommend that companies, operations, how do they go about trying to prevent
26:43this damage from even happening in the first place? Well, um that too is is a little
26:50complicated as far as there’s multiple fronts on that as well. Um it’s an
26:57ongoing challenge to be preventing this stuff. Uh but it begins with proper training quite honestly. Um and the
27:03training has to be more than simply the mechanics of how to control and drive and utilize uh the the high-tech
27:11equipment these people are using now to traffic these structures, these high-reach uh vehicles. Um like like
27:18they’re complicated, right? But a critical component of the training really does need to include the fact
27:25that look these structures while they’re designed to uh you know handle some damage um they’re they’re not uh
27:34designed to uh avoid collapse um and and collapse can happen simply
27:40from traffic. Um collapse can also happen from you know natural uh events
27:46such as tornadoes and um all all wind damage the these modern structures the
27:52way they’re going up so quick um caution they come down even quicker. Okay. Uh
27:58once the lid is lifted due to a high wind event there’s nothing supporting the wall. The wall falls in the racks
28:06fall down. Okay. Again, simple physics and it has to do with how close to the structure are you are you looking like
28:12you have to stand back and understand the room uh in order to properly prevent the damage. Other other solutions for
28:19prevention could include using guards that either bolt down to the floor to
28:24protect the post or bolt onto the post to deflect uh a strike. Like like
28:30there’s a number of great solutions out there now. Um but but uh as part of all
28:35that though, you still have to be keeping up with assessment and inspection like like that is your best
28:41prevention is to know what is going on with your structures.
28:47Yeah. And I think those are all all great tips there and I’ve seen some of the guarding too and I think it’s it’s pretty interesting. Um, what what would
28:54you say is like the the number one root cause that you’ve seen for damages in
29:01your your career here? Hands down, it’s it’s the equipment and the operators on it.
29:08Like like seismic can drop these things, you know, weather can drop these things, overload can drop these things. Um, but
29:16hands down, you know, damage inflicted by the operator and the equipment they’re on is the most common.
29:23Yep. Yeah. Yeah. So, going back to that kind of training piece there, and I think that’s such a a critical thing. It’s the
29:29the training and then the the culture overall too like of the the operation itself and and having that that safety
29:36focus so that you know the the employees don’t feel like they got to run away
29:42right when they they hit something and and they can go ahead and be proactive and report it and not feel like you know
29:48they’re going to be in trouble have that psychological safety as well right within that the space. So, so if we look
29:54towards the the future, what what do you see as kind of the the future of warehouse rack safety and and kind of
30:02prevention as well? Okay. Um, to answer that, I’m going to go back and finish the answer to a
30:08question you asked earlier, and it it has to do with upright specifically, and I’m not trying to make this into an
30:14infomercial about upright, but I really do see this as the future in this regard. Um, as I said, we will come in
30:21with a state-of-the-art jack system that we engineered. It’s PE stamped, and we will hold up your loaded structure,
30:28right? Then we can cut out the damage, literally remove it from the structure,
30:33and then we bolt in our engineered prosthetic to fill in that space. Okay? And when we
30:42do that, we make the structure as strong or stronger than what it was when it was
30:47first installed. Okay, that that’s the engineering that we came at this with. Okay, and uh what we’ve done uh it works
30:55on uh all the racks we have engaged as far as like we’ve got a variety of different post stock that will allow
31:01your beam to go right back where it was when we’re done as far as if there if there was a beam in the plane of damage. Okay. So, um,
31:09where do I see it going? Well, listen, if I have my way, I would love to see
31:16industries stop putting people into that danger zone. Okay. Um, like I said, I
31:22understand that that was the the practice for decades because that’s all they could do. They had to wait on the solution. But they don’t have to wait
31:28anymore. Like we have story after story, example after example, case study after
31:34case study of us getting out there and fixing it right now. Uh matter of fact, when we launched into the safety
31:40audiences in 23 and 24 to their trade shows, we were claiming to them, hey,
31:46listen, uh we will fix it tomorrow if you have a PO today. If you’re within 24 hours of our location in Indianapolis
31:53and we have already done our baseline for your room, you’re in an emergency, we will be there within 24 hours of your
32:00purchase order done. And we do this routinely for our customers. It’s what they count on from
32:06us because they recognize the peril they’re in. So, they engage us and then
32:12they let us do our work. And this is all like where I would love to see the industry go as far as just taking the
32:19moment to stop the threat, close the aisle, get it fixed, and then open up
32:25for business again. And I know that’s going to give a lot of indigestion to operations people. I understand that. I
32:32understand that. Uh but we’ve addressed some of that on this podcast today.
32:37Which box is that important? Yeah, absolutely. And I think that’s a a
32:42great thing and I I love to hear too that you have that that quick response time. Uh because then I think that you
32:48know that that balances a little bit between you know making the the right choice and and trying to trying to get
32:53the boxes out the door like as as you said there. So, so very interesting to to talk to you, Dan, and and really
32:59really insightful on the the safety aspect. And I think a lot of great um insights here to to be able to take away
33:06and and really take a look and and value, you know, what you need to do to
33:11to make the right choice when you have some some damage rack or or potential damage rack and and do some preventative
33:17measures as well around that, which could be that inspection or or that training. Um, but if people are uh if
33:24they have a damaged rack or or they, you know, looking for some inspection or or
33:29your services, what’s the best way to get in touch and learn more about MTAC?
33:34Uh, I would encourage you to visit the Upright website at www.uprightrackrepair.com
33:43and uh contact us through our contact page there. And um
33:49uh you know, we we take all comers. Uh we’re in some of the largest networks on the planet and um we keep them operating
33:57and uh they love our goods and services because of our timely response and um
34:03we’re excited to be on this podcast with you today, Kevin. I wanted to thank you personally. Um I uh was invited to this
34:11call uh through your colleague Mike Huff and I started digging in on you to
34:16understand well who is this guy? What’s he up to? and I just want to compliment you on your uh your lane and and the
34:23intensity with which you run your race. And uh we appreciate having a a guy like
34:29you uh who’s out here asking these questions and letting the experts come forward with their answers and giving uh
34:36your audience some value in this space because um there’s a lot of stuff moving
34:42out here. Um but but not a lot of people who are trying to keep up with it and and shed a light into some of these
34:49situations and uh we appreciate your role in all this Kevin. Thank you.
34:54All right. Well well thank you for that. I appreciate that and it’s all about creating creating awareness for for important topics like we discussed today
35:00and and making sure that you know people on the the floor and in the warehouse and the operations can can keep up and
35:06and continue to to learn as well. So, we appreciate you coming on the podcast and sharing your insights. And we will
35:13definitely put uh all that information about uh MTAC and and the Upright solution at the newwarehouse.com and in
35:20the show notes here as well as the safety report which MTAC is also a part
35:25of. Uh you can download at the newwwarearehouse.com too. So Dan, thank you once again for your time on the show
35:32today. Thanks Kevin. You have a great afternoon sir. Hey guys, thank you so much for tuning
35:38into today’s video here on our YouTube channel, The New Warehouse Podcast. And
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